Contact: Janet Cullinan Email: academy@noms.gsi.gov.uk

This Academy for Justice Commissioning evening seminar features Felicity Algate, Director, Behavioural Insights Team North.

She asks: What are ‘behavioural insights’? How can it improve public services?

Seemingly inconsequential adaptations to the design and implementation of public services can lead to big impacts on behaviour, often at low cost. Felicity talks through examples of where behavioural insights approaches to public service design led to improved outcomes…and where they didn’t.

Academy for Justice Commissioning events in the North are supported by the Policy Evaluation and Research Unit.