I walked into the just concluded Towards Relational Public Services Conference with curiosity, a writing pad and the quiet sense that something overwhelmingly important was happening. By the end of the first day, it was clear to me that this wasn’t just another policy conference event. It was a gathering of people who believe that public services can be bolder, more human and certainly more imaginative, and these same people are willing to build that future they want together. 

Futures in Public Management: The Emerging Relational Approach to Public Services. Edited by Rob Wilson; Hannah Hesselgreaves; Max French; Melissa Hawkins; David Jamieson; Martin King; Jonathan Kimmitt